The Impact of Employee Engagement on Performance Essay

The Impact of Employee Engagement on Performance - Essay Example3.4 Data collection instruments Questionnaires and interview guides were used in the study. Questionnaires were distributed to the participants and some of the respondents were likewise interviewed. One of the methods used in distributing the research questions was by email. This method had some limitations like ensuring that the data were right on filled and understanding how body language may have influenced the results. However, the use of email confined the police detective to have a one to one response to his respondents. Three managers were interviewed. This is because the researcher aimed at soliciting information nigh employee engagement on performance. Interviews were also used so as to obtain first hand information. Lastly, managers were interviewed to realize uniformity in the means of data collection. The research was designed so that all employees filled their responses done questionnaires while manage rs responses were through interviews. The questionnaires were c befully designed in a structured way which still allowed participants to declare their views on the subject. The questions asked were selected on the basis of how other authors like the CIPD have conducted a similar research that measures the necktie between employee engagement and performance. The researcher also interviewed two managers and one training manager in Etisalat for the direct of the research. 3.5 Reliability Reliability refers to measure or degree to which a researchers instruments yield ordered results or data after repeated trials (Nachiamis and Nachiamis, 2006). They define reliability using its synonyms such as dependability, stability, consistence, predictability and... The intimately important aim of this study, however, was to carry out a detailed research to find out the major implications of employee engagement on performance. From the research conducted, with the support of the theories and literature by various researchers support the fact that, an avail has been indicated in many organizations as a result of employee engagement in the workplace. Employee engagement strategies have been impute their ability to mobilize employee towards performance oriented abilities. In an attempt to understand the abilities of employees to improve their skills in basis of commitment to their jobs, research was conducted on some respondents on their views regarding health, safety, cites and rewards. In response, a great percentage of the employees prove to the fact that rewards and recognition have contributed positively to their full participation and commitment in their job. It is also through, rewards and recognition that, employees have managed to steer the company towards attaining goals of the organization, in terms of the need to be more conversant with the products that are offered by the company, so as to serve the clients in a better way. Improved performance is tie in to proper customer relations between employees and employers. On the other hand, from the above research, it is warranted to argue that, employee engagement practices head for the hills a part in the advancement of the place of the employees in the organization.