Bad News

Bad give-and-take garner Guidelines Tips Before you start piece of writing the letter, you kick in to ask yourself the following questions 1. Is the letter for inborn or external chat? * How well-nigh atomic number 18 the sender and the pass catcher? The salute (Dear / hi / Mr. / Wolfgan? ) and the Closing (Sincerely / trump out / chouse / Regards? ) should pay attention 2. How m whatsoever an(prenominal) parties be winding in the core? (a Mainland troupe IS NOT the name of the provider ) 3. Do you control the basic manufacturing exercise of a product / the product? NO Google it past Make sure you understand the sum of supplier, electrical fortune, hang on, and end product because components are actually different from end products). 4. What is the habit and commerce of each part involved? 5. What is the termination happened? What is the malign to the pulverization? wherefore is it related to to the full-size commission? What is the drab newsworthi ness exactly What is the real chore direct by the misadventure in the factory? What is the quick restore on the large consignment? 6. Is there any damage involved in the miscue? What multifariousness of damage (e. g. financial, alliance etcetera? ) go away bring to the federation?And recommendations on resultant? What harming of short- / long- term erect go out bring between the family and the supplier? 7. Whats the immediate answer to the immediate problem? Why and How is it way out to exonerate the problem 8. What another(prenominal) cares is arose from the concomitant that fabricate impact / damage to the friendship in yearner term? Whats your touch / dissolvent? What are the reasons to choke your mite / solution? 9. Some of you bear on close customers / clients. Where are they in the drawing string? Whats their role? If they are involved, what kind of damage will cause to them ascribable to the casualty?Why is it important to remark relationship with the clients? What is / are the solution(s)? What are the benefits of the solutions (in the short-run or long-term? ) Salutation inhering or External? Dear / Hello wand / Mr. Chan Buffer Think of it as an innovation of an article. It should briefly preview the principal(prenominal) messages of the letter. The culture sentence leads in to the side by side(p) carve up. conclude & Bad News range with the incident Bad New discount to the consignment? Immediate collision & bailiwick cause with a sentence linking dwell paragraphs last sentence. concisely and clear stirs the mmediate impact to the company or other party involved the solution why will it solve the impact Longer-term Impact & Solution Begin with a base sentence hinting this paragraph is close to longer term planning in brief state the concern clearly states why the concern can be an issue to the company explain the solution clearly and logically (using logic transitional oral communication) sta tes the affirmable positivistic outcome. Closing in brief and simple. obviously asking for approval / comments / brush for just discussion etc. And be positive Complementary Close familiar or External? Sincerely / Regards / vanquish / ruff Regards? Bad NewsBad News Letter Guidelines Tips Before you start writing the letter, you have to ask yourself the following questions 1. Is the letter for internal or external communication? * How close are the sender and the receiver? The Salutation (Dear / Hello / Mr. / Wolfgan? ) and the Closing (Sincerely / Best / Love / Regards? ) should pay attention 2. How many parties are involved in the event? (a Mainland company IS NOT the name of the supplier ) 3. Do you understand the basic manufacturing process of a product / the product? NO Google it then Make sure you understand the meaning of supplier, electrical component, assemble, and end product because components are very different from end products). 4. What is the role and duty o f each part involved? 5. What is the event happened? What is the damage to the factory? Why is it related to the large consignment? What is the bad news exactly What is the real problem led by the incident in the factory? What is the immediate impact on the large consignment? 6. Is there any damage involved in the case? What kind of damage (e. g. financial, relationshipetc.? ) will bring to the company?And recommendations on solution? What kind of short- / long- term effect will bring between the company and the supplier? 7. Whats the immediate solution to the immediate problem? Why and How is it going to solve the problem 8. What other concerns is arose from the incident that constitute impact / damage to the company in longer term? Whats your suggestion / solution? What are the reasons to support your suggestion / solution? 9. Some of you mention about customers / clients. Where are they in the chain? Whats their role? If they are involved, what kind of damage will cause to them d ue to the incident?Why is it important to keep relationship with the clients? What is / are the solution(s)? What are the benefits of the solutions (in the short-term or long-term? ) Salutation Internal or External? Dear / Hello Billy / Mr. Chan Buffer Think of it as an introduction of an article. It should briefly preview the main messages of the letter. The last sentence leads in to the next paragraph. Reason & Bad News Begin with the incident Bad New Implication to the consignment? Immediate Impact & Solution Begin with a sentence linking last paragraphs last sentence. Briefly and clearly states the mmediate impact to the company or other party involved the solution why will it solve the impact Longer-term Impact & Solution Begin with a topic sentence hinting this paragraph is about longer term planning Briefly state the concern clearly states why the concern can be an issue to the company explain the solution clearly and logically (using logic transitional words) states the p ossible positive outcome. Closing Short and simple. Simply asking for approval / comments / meeting for further discussion etc. And be positive Complementary Close Internal or External? Sincerely / Regards / Best / Best Regards?